Feature Requests

Right now, the "ask for email" prompt always sends the same message: "Please enter your email address". I would love to be able to personalize this message so that I can match the wording to the rest of my automation.

I think it would be great if it were possible to structure our existing automations. The automations tab is a bit cluttered as it is now, especially when there are a lot of automations. A simple option to create folder hierarchies to organize existing automations would help to clean things up

I am writing to suggest a feature enhancement that could significantly improve the flexibility and utility of your platform. Specifically, I’d like to request the ability to set custom variables within the automation process. For example, having the ability to create a variable such as MEMBERSHIP to ask our clients whether they are part of our membership program and, if so, which membership tier they are registered in. Then store this information in the custom variable and seamlessly reference it in other steps of the automation workflow. This functionality would provide a more personalized and efficient experience our clients, enabling us to tailor automations based on specific client data. We believe that implementing such a feature would add tremendous value to your platform and benefit other users as well. Please let us know if this is something your team would consider adding to your development roadmap or if there are alternative solutions that could achieve a similar outcome.

Introducing a feature to limit AI token usage (by number of conversations or contacts) per workspace would be highly beneficial. This would help manage and optimize the use and cost of AI for each Instagram account more effectively.

Allowing users to integrate their own API keys could enable manage monthly responses, giving businesses the freedom to scale usage according to their needs.

I’d love to see the ability to manually add replies to direct messages (DMs) from users into the training data. This feature would provide a powerful way to refine and personalize AI responses by incorporating real-world interactions into its learning process. By enabling users to contribute relevant and nuanced data in this way, it could lead to: Improved accuracy and relevance of AI-generated replies. A more seamless user experience with fewer misinterpretations. The ability to adapt AI behavior to niche or specialized industries.

I am writing to suggest some enhancements to the "Scenario Conditions" step, which I believe would significantly improve its flexibility and usability. Specifically, I propose the addition of the following conditions: First DM (YES/NO): Add a condition to filter based on whether the user has sent their first direct message. Time of the Day: Allow conditions based on specific time ranges (e.g., From HH:MM to HH:MM). Date: Enable conditions based on a specific date (YYYY/MM/DD). Date range: Add the ability to configure conditions for a range of dates (From YYYY/MM/DD to YYYY/MM/DD). Date Timing: Provide options for relative timing, such as "DD days after YYYY/MM/DD" or "DD days before YYYY/MM/DD." These enhancements would provide users with greater control and precision in tailoring scenarios to meet their specific needs. I believe these adjustments would not only improve user satisfaction but also enhance the overall functionality of your platform.

I think it would be great if we could create new lists directly from the "add list" pop-up, without having to go to "messages → lists → create new list" first. Just like it's possible to create new links directly from the canvas.

As an owner, I would like to: Be able to create admins, initially without assigning them to any account, and once created, define: Create admins and define which Instagram accounts they can manage. They should not have access to all accounts, as this does not allow for segmenting the team's work. Assign the admin the ability to create accounts and limit the number of accounts they can create. As an agency, I'm interested in giving limited access to some clients, but allowing them to create and configure their own Instagram accounts. Assign the admin the ability to create members and limit the number of members they can create. This allows us, within the agency, to have clients with their team. Or, in other cases, have clients with their team. Assign the admin the ability to create automations and limit the number of automations they can create.